Certified Case Manager Practice Test 2025 – Complete Exam Prep Resource

Question: 1 / 445

How can you keep a family focused during an interview?

Redirecting the conversation frequently

Providing them with distractions

Advising them of their rights in dependency matters

Keeping a family focused during an interview is vital for ensuring that they understand the context and the importance of the discussion, especially in sensitive situations like dependency matters. Advising them of their rights helps to establish a clear framework for the conversation, empowering them to engage effectively.

By informing them about their rights, you create an environment of transparency and trust, which can help reduce anxiety and provide the family with a sense of agency in the process. This empowerment encourages family members to participate meaningfully, ask questions, and clarify any concerns they might have, leading to a more productive discussion.

The other options might not foster the same level of engagement or clarity needed during an interview. For instance, redirecting the conversation frequently can lead to confusion and frustration, while providing distractions may detract from the focus of the discussion. Limiting their input could create feelings of exclusion and might hinder the opportunity for genuine dialogue.

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Limiting their input throughout the discussion

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